Shipping policy
SHIPPING POLICY
Last updated: July 8, 2026
1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Domestic Shipping (India) We ship across India via trusted courier partners. Estimated delivery times:
- Metro cities: 3–5 business days
- Tier 2 & Tier 3 cities: 5–8 business days
Shipping charges (if any) are calculated at checkout based on your location and order value.
3. Free Shipping We offer free shipping on orders above ₹999. Orders below this amount may incur a flat shipping fee displayed at checkout.
4. International Shipping We ship internationally to select countries. International delivery typically takes 10–20 business days depending on the destination and customs processing. Additional duties, taxes, or customs fees may apply and are the responsibility of the buyer.
5. Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to track your shipment via the courier's website.
6. Delays NowNess is not responsible for delays caused by courier partners, customs clearance, or unforeseen circumstances (e.g., weather, strikes, public holidays).
7. Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email]. We will work with the courier to resolve the issue promptly.
8. Incorrect Address Please ensure your shipping address is accurate at the time of order. NowNess is not liable for orders delivered to an incorrect address provided by the customer. Re-shipping charges may apply.
9. Contact Us For any shipping-related queries, reach us at hello@nownesshub.com or through our contact page on nownesshub.com.